1. We offer worldwide shipping. Items delivered to United States are in beautifully presented packaging. You can place an order online 24 hours a day, and your order will be dispatched within 12-24 hours after your payment is received. The tracking No. of your package will be sent to your email within 12-48 hours. You may use the tracking number to check the status of your order online.
2. We will deliver your order by DHL / FEDEX / EMS / UPS (Online Tracking). And it normally will arrive within 4-8 business days. Orders maybe be delayed due to bad weather, incorrect address information, or availability of the product.
3. We accept international orders and offer worldwide free shipping(over $90 USD purchase). We usually ship the international order by DHL / UPS / FEDEX / EMS / USPS. It only takes 5-8 days for orders delivered to destinations like Australia and European countries.
4. We cannot deliver your order to a P.O. Box address, so be sure to give us a street address.
Tracking My Order
After your package is dispatched, you will receive a shipping confirmation email including your order's tracking number from us. You can track your order via the Order-tracking Websites by using your tracking number.
Order tracking websites:
Shipping and Handling Policy
Basically, the item will be sent out in 1-3 business day. It'll take no more than 5 business for handling. It'll take 3-5 days for delivery. If you don't receive the item in two week after the payment, please contact us so that we can resolve the problem in time. The wrong delivery often happens because of the wrong undeliverable address or mistake made by postman, (the internaional shipping will take much longer).
Order cancellation policy
All orders are automatically processed on our secure merchant processor and sent for shipment as soon as they are placed. During this process we incur irreversible fees. Therefore, while we understand that orders might need to be changed sometimes, we are unable to do it free of charge after a certain point. We strictly adhere to the following cancellation policy:
- If you cancel your order BEFORE it has been shipped, you will be no cancellation fee before credit is issued.
- If you cancel your order AFTER it has been shipped, please follow our Return Policies & Procedures. The cancellation will have to be treated as a Return with all applicable fees.
- Orders which are REFUSED AT DELIVERY will be assessed all of the applicable fees- including 25% restocking fee, shipping fee.